Corporate Social Responsibility

At National Training Solutions (NTS), our number one operating priority is making sure that NTS is a safe place for people to work and learners to learn in. We’re also focused on ensuring that we operate with transparency and integrity, that we run our business in a way that reduces our impact on the environment, that we support our customers and our local communities, that we deliver sound economic performance, and of course, that we support and develop our colleagues: the people that ‘make it happen’. We are proud of the way that we operate our business and of our corporate responsibility achievements to date but we also challenge ourselves to keep improving.


Participant’s Equality & Diversity Policy

National training solutions are committed to equal opportunity and fair access of assessment to our programmes. Access is referred to as the access by the participants to the range of assessment opportunities needed to satisfy the requirements of the qualification standards.
Fair assessment refers to the fair treatment of all participants so that they are afforded the best opportunity to demonstrate their competence.
We are committed to respecting the principles of quality and the diversity of our participants in the delivery of our services. We will ensure that there is no discrimination on the grounds of:

  • Gender
  • Marital Status
  • Family Status
  • Sexual orientation
  • Religious Belief
  • Age
  • Disability
  • Race
  • Membership of the Travelling community

The diversity of participants for whom access and fair assessments may be applicable is extensive, some key groups would be:

  • People with learning difficulties
  • Women and lone parents
  • People from ethnic minorities
  • People needing help with literacy / numeracy

We will:

  • Treat all participants equally
  • Remain fully committed to providing a service that is accessible and relevant to all of our participants.
  • Consult with learners to ensure that their access needs are assessed and to advise on appropriate learning paths for their levels and for their needs.
  • Provide appropriate staff training to support our Equality and Diversity policy and review constantly to focus on effectiveness of equal opportunities and special training and assessment needs.
  • Ensure that public areas within our premises are accessible to all participants
  • Ensure that assistance is given when required particularly, and where viable, in cases where the use of a variety of technologies could be incorporated into our operations to enable a wider spectrum of people to access training opportunities.

Participant’s Health & Safety Policy

Health and Safety pc repairIt is the policy of National Training Solutions to ensure, so far as is reasonably practicable, the health, safety and welfare of all participants whilst they attending a course.
NTS will endeavor to:

  • Provide and maintain safe working environments without risk to health and safety
  • Set standards that comply with all relevant statutory requirements relating to health, safety and the environment with regard to their effect on participants
  • Safeguard participants and others from foreseeable hazards with regard to health, safety or the environment in existing processes and working system.
  • Ensure all Participants are aware of their own responsibilities in respect of relevant health, safety and environmental matters
  • Ensure that all tutors are aware that when they bring participants out into the training area of the yard that all participants need to wear the correct personal protective equipment (Hi-Viz / steel toed shoes / dust mask etc.), that all participants use the pedestrian walkways and that any participant cannot leave the training area unless authorised to do so by the tutor.

Accident reporting
An accident is an unplanned event that results in injury, damage to property or some other loss.
Any and all accidents/incidents or near misses to participants, however minor, should be recorded by completing an Accident report form available from the main NTS office.


Disability Policy

Policy statement relating to employees
The Company is an equal opportunity employer and is fully committed to a policy of treating all its employees and job applicants equally, regardless of whether or not they have a disability. This includes less favourable treatment on the ground of a disabled person’s disability, harassment because of a disability and/or a failure to make reasonable adjustments.

The Company will take all reasonable steps to employ, train and promote employees on the basis of their experience, abilities and qualifications without regard to disability. The Company will also take all reasonable steps to provide a work environment in which all employees are treated with respect and dignity and that is free of harassment based upon an employee’s disability. The Company will not condone any form of harassment on the ground of disability, whether engaged in by employees or by outside third parties who do business with the Company, such as contractors, suppliers, clients or customers.

Employees have a duty to co-operate with the Company to ensure that this policy is effective in ensuring equal opportunities and in preventing discrimination or harassment on the ground of disability. Action will be taken under the Company’s disciplinary procedure against any employee who is found to have committed an act of improper or unlawful discrimination, harassment, bullying or intimidation on the ground of a person’s disability. Serious breaches of this disability policy will be treated as potential gross misconduct and could render the employee liable to summary dismissal. Employees should also bear in mind that they can be held personally liable as well as, or instead of, the Company for any act of unlawful discrimination on the ground of disability.

Employees should draw the attention of their line manager to suspected discriminatory acts or practices or suspected cases of harassment relating to a disabled person’s disability. Employees must not victimise or retaliate against an employee who has made allegations or complaints of discrimination or harassment on the ground of disability or who has provided information about such discrimination or harassment. Such behaviour will be treated as potential gross misconduct in accordance with the Company’s disciplinary procedure.

Policy statement relating to learners and clients
The Company is also fully committed to a policy of treating its learners and clients equally, regardless of whether or not they have a disability. In this case, this includes less favourable treatment for a reason related to a disabled customer’s disability, a failure to make reasonable adjustments to the way in which the Company delivers its services so that disabled customers and clients can use them and/or a failure to alter physical features of premises that make it impossible or unreasonably difficult for disabled customers or clients to make use of its services.

Employees have a duty to co-operate with the Company to ensure that this policy is effective in ensuring that its disabled customers and clients do not experience less favourable treatment for a reason related to their disability. Action will be taken under the Company’s disciplinary.

Monitoring equal opportunity and dignity at work for disabled employees/learners
The Company will regularly monitor the effects of selection decisions and personnel/pay practices and procedures in order to assess whether equal opportunity and dignity at work goals are being achieved for disabled employees/learners.